Revantage

Senior Vice President, Operations

Job Locations US-Chicago

Who We Are

Revantage is a Corporate Services affiliate of The Blackstone Group, the world’s largest alternative investment firm.  Revantage provides a highly skilled employee base, best-in-class processes, and state-of-the-art technology to multiple Blackstone real estate portfolio companies.  Sectors include Hospitality, Industrial, Multi-Family, Office, Retail, Senior Housing, and Manufactured Homes.

 

Revantage, headquartered in Chicago, is one of three global offices that includes Revantage Asia and Revantage Europe.

 

What We Value: Our Culture

Creating a culture that inspires change and momentum require the right team.  We know what it takes to lead an industry, and are looking for leaders who seek constant growth, want to excel, and continuously improve upon themselves and the industry.  The culture at Revantage is built on our shared core values and commitment to be:

 

  • Achievers – We expect high standards for ourselves and enable the success of our teams.
  • Enthusiasts - We face challenges with optimism and believe anything is possible.
  • Leaders - We commit to continuously improve our performance.
  • Learners – We learn from our challenges and successes.
  • Partners - We deliver value and positive impact to our partners.

 

Why This Role Is Valuable  

The Senior Vice President, Operations will lead Revantage and their clients through infrastructure solutions, technology processes, and overall operational support. This position is based out of Revantage’s headquarters in Chicago, IL.  

 

The technology organization comprises a team of technology and data professionals focused on delivering solutions to improve decision-making, optimize internal business processes, increase operational efficiency, and transform data into actionable insights.  Our successful candidate will need to build strong relationships across the business and the IT organization in order to ensure the IT delivery teams are working in concert with the business to deliver superior service.

How You Add Value

Infrastructure Support

  • Plan, implement, manage, and control all infrastructure-related solutions
  • Responsible for development, maintenance and quality assurance support of hardware and infrastructure needs for Revantage and portfolio companies
  • Establish and foster strong relationships with various levels within Revantage and portfolio companies, while serving as the main point of contact for operational IT support
  • Lead automation efforts to minimize manual work and ensure transparency in all aspects of the IT infrastructure ecosystem
  • Support Disaster Recovery, Business Continuity planning, and testing
  • Develop strong relationships with vendors.  Be able to scope system requirements, provide cost estimations, negotiate with multiple vendors, and deliver competitive pricing alternatives
  • Meet Service Levels on system operations, performance, and customer service
  • Serve as a point of escalation to help resolve Client issues and serve as a bridge between the Client and Revantage for technology and issue resolution

 

Operational Support

  • Establish IT policies and best practices to best support internal team members, as well as our Clients
  • Lead changes and enhancements to operational and strategic planning
  • Participate in budgeting process to ensure service agreements, equipment contracts and all service support items are budgeted for renewals
  • Assess and evaluate technology options and solutions with clients and internal team
  • Ensure cost-effective delivery of IT services and capabilities to meet stakeholder business needs

What You Bring To The Role

Required:

  • Bachelor’s in Business Administration, Information Systems, Computer Science, Computer Engineering or a related field
  • Minimum 12 years of technology experience, including 5 years of people management experience
  • Demonstrated experience building relationships as a liaison between technology team and clients
  • Experience with data warehousing and business intelligence concepts
  • Ability to leverage influencing and negotiation skills across IT and Revantage to enable cost-effective and innovative shared solutions
  • Proficient understanding of technical infrastructure, strong project management acumen, and excellent vendor management skills
  • Comprehensive platform and infrastructure technology literacy – the ability to describe technology concepts across business and technology stakeholders 
  • Deep experience in integrating complex, cross-corporate processes and information strategies, including technology planning and execution and policy development and maintenance

 

Preferred:

  • Real Estate industry experience

 

Perks for You

  • Competitive salary, overall compensation and 401(k)
  • Work-life balance offerings include:
    • Remote work policy
    • Productivity Hours – weekly meeting-free work time
    • Bi-weekly Summer Fridays
  • In-house and external learning & development opportunities
  • Generous health insurance and wellness benefit

 

 

EEO Statement

Our company is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications, job requirements and business needs without regard to race, color, marital status, sex, sexual orientation, gender identity and/or expression, age, religion, disability, citizenship status, national origin, pregnancy, veteran status and or any other legally protected characteristics. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email talent@revantage.com.

 

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