Revantage

Senior Associate, End User Technology Engineer

Job Locations US-Chicago

Who We Are

Revantage is a Blackstone Company that provides a highly skilled employee base, best-in-class processes, and state-of-the-art technology to multiple Blackstone real estate portfolio companies. Sectors include Hospitality, Industrial, Multi-Family, Office, Retail, Senior Housing, and Manufactured Homes.

 

Revantage, headquartered in Chicago, is one of three global offices that includes Revantage Asia and Revantage Europe.

 

What We Value: Our Culture

Creating a culture that inspires change and momentum require the right team. We know what it takes to lead an industry, and are looking for leaders who seek constant growth, want to excel, and continuously improve upon themselves and the industry. The culture at Revantage is built on our shared core values and commitment to be:

  • Achievers – We expect high standards for ourselves and enable the success of our teams
  • Enthusiasts – We face challenges with optimism and believe anything is possible
  • Leaders – We commit to continuously improve our performance
  • Learners – We learn from our challenges and successes
  • Partners – We deliver value and positive impact to our partners

Why This Role Is Valuable  

The Senior EUC Engineer performs level 3 support, research, policy development, software packaging, configuration management, imaging, patch management and new technologies for the End-User Computing environment.  Will develop, execute, and monitor operations across the Company. This position will assist the EUC Manager in leading and provide hands-on services to perform these objectives.

How You Add Value

  • Responsible for the successful delivery of End User Compute (EUC) environment within a Service Management framework and in line with the agreed standards and Service Levels
  • Responsible for managing the resolution of major incidents and any escalated issues for the EUC environment
  • Responsible for contributing to the delivery of technical enablement across the EUC environment
  • Serve as the technical authority for EUC environment
  • Responsible for partnering with the security team to enable, execute and operate the security, resilience and monitoring of the EUC environment
  • Represent the EUC environment in Change Advisory Board meetings, review and planning meetings and architectural review
  • Responsible for fostering a practice of collaboration and continuous improvement within the Client team
  • Assist with software & data testing, quality assurance, configuration, installation, and support to ensure smooth, stable and timely implementation of new software and application updates
  • Collaborate with internal and/or external resources, provide technical expertise for the UEC environment
  • Conduct performance monitoring, capacity planning, workload modeling and predictive analyses to identify and resolve potential issues (e.g., performance, security breaches)

What You Bring To The Role

Required:

  • Strong experience with MS Endpoint Manager, Intune, M365, Windows OS, package development, Group Policy, and MS Graph. Experience managing mobile endpoints, such as Android and iOS with MS Endpoint Manager
  • Application deployment
  • Application protection policies
  • Provisioning Profiles
  • Conditional Access Policies
  • Patching and Updates
  • Experience in imaging technologies and Autopilot deployment
  • Experience with MS Endpoint Security
  • Experienced in asset management tools and techniques
  • Experience in monitoring operations and providing metrics
  • Will have a wide variety of expertise on PC application software
  • Excellent writing skills to develop and maintain policies and procedures, creation of technical documentation, SOPs, and architecture diagrams
  • Highly developed analysis and problem-solving skills
  • Ability to prioritize and complete project tasks within required deadlines
  • Drive and resourcefulness in making contributions both inside and outside areas of specifically assigned responsibilities
  • Ability to present ideas effectively to individuals or groups when given time for preparation; targeting presentations to characteristics or needs of the audience, presenting complex/technical information in a form that non-technical people can understand.
  • General understanding of business processes
  • Ability to communicate clearly both verbally and in writing in diverse situations with all levels of management, vendors, customers (internal), and peers
  • Ability and willingness to continue to expand knowledge and experience base
  • Ability to function as part of a team, involving and supporting others to get the job done
  • Assist technology and data project management office with project delivery, analysis, and ad-hoc tasks
  • Conducts performance monitoring, capacity planning, workload modeling and predictive analyses to identify and resolve potential issues (e.g., performance, security breaches)

Perks for You

  • Competitive salary, overall compensation, and 401(k)
  • Work-life balance offerings include:
    • Remote work policy
    • Productivity Hours – weekly meeting-free work time
    • Bi-weekly Summer Fridays
  • In-house and external learning & development opportunities
  • Generous health insurance and wellness benefits

EEO Statement

Our company is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications, job requirements and business needs without regard to race, color, marital status, sex, sexual orientation, gender identity and/or expression, age, religion, disability, citizenship status, national origin, pregnancy, veteran status and/or any other legally protected characteristics. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email talent@revantage.com.

 

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